Industry
Technology
Challenge
A global technology company wanted to lower the cost of its office ergonomics process while improving injury prevention and symptom resolution. The solution also needed to scale to their entire worldwide workforce.
Results
In one year, the company experienced a 91% discomfort resolution rate with Office.Worx ergonomics technology. This shift resulted in a direct, year-over-year program management savings of more than $1.1 million (62%) while also driving down injury rates.
Key Product
Office Health & Ergonomics, Office.Worx Software
The Challenge
With employees working in a wide range of office environments across multiple continents, a global technology company needed a scalable ergonomics solution that could be deployed quickly, managed centrally, and consistently support employees worldwide.
The organization was looking for a more data-driven approach that not only strengthened injury prevention, symptom resolution, and cost avoidance outcomes, but also provided greater visibility into workforce risk levels, trends, and program impact. By standardizing ergonomics processes globally, the company aimed to equip its EHS and Occupational Health teams with actionable insights to better prioritize resources and demonstrate the value of their ergonomics investments.
The Solution
After evaluating several ergonomic software providers, company leadership selected Briotix Health’s Office Health & Ergonomics (OHE) solution and the Office.Worx cloud-based ergonomics platform for its ability to combine scalable technology with expert clinical support.
While the organization wanted a centralized, self-service ergonomics solution, they also recognized that technology alone would not fully address employee needs or drive the desired outcomes. The addition of Briotix Health’s virtual and onsite ergonomics professionals ensured employees received personalized support when higher-level intervention was needed.
Their tailored OHE solution was customized to offer the following:
- ON-DEMAND TRAINING
- Employees gained access to a robust library of ergonomic training resources through the Office.Worx platform, enabling consistent education across the company’s global workforce. The platform also streamlined onboarding by helping new hires quickly learn ergonomic best practices and workstation setup techniques.
- SELF-ASSESSMENT TOOL
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Employees experiencing musculoskeletal discomfort completed an interactive ergonomic self-assessment that guided them through workstation adjustments and behavioral modifications designed to reduce ergonomic risk factors and improve comfort independently.
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- ERGONOMIC INTERVENTION
- For employees whose concerns could not be fully resolved through self-guided tools, Briotix Health ergonomics professionals provided personalized virtual and onsite assessments. These interventions helped identify and mitigate ergonomic risks, improve employee biomechanics, and deliver targeted recommendations that enhanced comfort, productivity, and symptom resolution outcomes.
The Results
Within the first year of implementation, the company achieved a 91% symptom resolution rate through the Office.Worx self-help and self-assessment tools alone, with only 9% of employees requiring escalation to professional ergonomic support. By empowering employees to proactively address discomfort early, the organization significantly reduced the demand for higher-cost interventions while still ensuring expert virtual and onsite support was available when needed.
The blended approach of scalable technology combined with targeted ergonomics expertise enabled the company to improve workforce support while optimizing program efficiency.
As a result, the organization realized more than $1.1 million in year-over-year program management savings, representing a 62% reduction in costs, while also lowering injury rates and strengthening overall ergonomic outcomes across its global workforce.
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